Refund Policy

ORG2 Cloud paid plans are billed on a recurring basis. You can cancel from the billing portal at any time; cancellation stops future renewals and keeps access until the end of the current period.

If you are charged in error, or are unsatisfied within 14 days of a new subscription or renewal, contact us for a full refund of that charge. Refunds outside this window are considered case by case.

Cancelling or downgrading does not delete your synced sessions — replay history simply returns to your plan's retention window. Upgrading again restores access to previously synced history.

Email billing@org2.example (placeholder — update before launch) with the account email and the charge date.